This policy explains how Wert Group LTD, trading as Solid Source (“we”, “us”), collects and uses personal data when you visit https://solidsourceit.com or contact us. We process personal data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who we are
The controller of your personal data is Wert Group LTD, Company No. 1240104421, registered address: 21 Sheaveshill Avenue, London, United Kingdom. For any privacy question, write to [email protected].
2. What data we collect
- Enquiry data — your name, email address, company, the services you are interested in, your indicative budget and timeline, and anything you write in the request form or in emails to us.
- Business contact data — your company name, role and contact details when we work with you or your company.
- Technical data — IP address, browser and device type, pages visited and cookie identifiers, collected automatically when you use the website. See our Cookie Policy.
We do not ask for and do not knowingly collect sensitive personal data or data about children.
3. How we use your data and on what basis
- Steps before a contract — to answer your enquiry and prepare a quote at your request.
- Performance of a contract — to provide services we have agreed with you or your company.
- Legitimate interests — to run and secure our website, keep business records and follow up on enquiries you started.
- Legal obligation — to keep accounting and tax records required by UK law.
- Consent — for non-essential cookies. You can withdraw consent at any time.
We do not use your data for automated decision-making and we do not sell it.
4. Who we share data with
We share personal data only where needed for the purposes above:
- our website platform and hosting provider (Tilda Publishing) and our email and office software providers, acting on our instructions;
- professional advisers such as accountants, auditors and lawyers;
- contractors and partner companies who help us deliver a project you have ordered, under confidentiality obligations;
- public authorities, banks and payment institutions where the law requires it or to carry out compliance checks.
5. International transfers
Some of our providers process data outside the country where you are. When we transfer personal data internationally, we rely on safeguards required by applicable law, such as adequacy decisions or standard contractual clauses.
6. How long we keep data
Enquiries that do not lead to a contract are kept for up to 24 months. Contract, invoicing and accounting records are kept for six years after the end of the relevant financial year, as required by UK tax law. Technical and cookie data is kept for the periods set out in the Cookie Policy.
7. Your rights
Subject to applicable law, you have the right to access your personal data, have it corrected or deleted, restrict or object to its processing, receive it in a portable format and withdraw consent at any time. To use these rights, write to [email protected]. We reply within one month.
If you believe we have not handled your data correctly, you can complain to the Information Commissioner’s Office (ICO), ico.org.uk.
8. Security
We use access controls, encrypted connections and reputable service providers to protect personal data. Access is limited to staff and contractors who need it for their work.
9. Changes to this policy
We may update this policy. The current version is always published on this page with its update date.